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Privacy Policy

Privacy Policy

This Privacy Policy explains how Marseille Explorer processes personal data in connection with its website and reservation-based culinary and market tours in Marseille.

Terms of Service Contact
Policy guidance

This section outlines how information handling, individual rights, and support channels are addressed within this notice.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
Contact Information

Contact Information

Privacy email
feedback@slopegrocerystone.click
Telephone
+33 6 15 55 11 63
Postal address
130 Chemin de la Madrague Ville, 13015 Marseille
Privacy contact
Contact Page

Use the contact details below for privacy questions and rights requests.

Contact Page

Depending on your location and the applicable law, you may have rights to access, correct, delete, object to, or restrict certain processing of your personal data. You may also have the right to receive a copy of data you provided in a structured format in some circumstances.

Available rights depend on the legal basis and the nature of the processing.

To exercise your rights, provide enough information for us to verify your identity and understand your request. We may ask for additional details where necessary and may decline a request if the law allows or requires us to do so.

Requests are reviewed before action is taken to protect data and prevent misuse.

We keep personal data only for as long as needed to manage inquiries, bookings, customer communications, accounting, legal compliance, and website security. When data is no longer required, we delete it or anonymize it within a reasonable period, unless a longer retention period is required by law or needed to resolve a dispute.

Retention depends on the purpose for which the data was collected and any legal duty to keep it.

When we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from its stated effective date.

We may revise this policy to reflect legal, operational, or technical changes.
01

Data We Collect

We may collect identification and contact details, booking and attendance information, dietary preferences or restrictions you choose to provide, payment-related information handled in connection with reservations, communication records, and technical data such as device, browser, and usage information. Where relevant to a tour request, we may also process group size, preferred dates, meeting-point details, and route-related preferences.

The categories collected vary with booking, inquiry, and site-use context.
02

Sources of Data

We receive personal data when you submit a booking request, make an inquiry, communicate with us, or provide information needed to arrange a guided tasting experience. We also collect certain technical data automatically through the website and may receive limited information from service providers involved in payment processing or website operations.

Most information comes directly from users or from their use of the website.
03

Types of Cookies

Essential cookies support core website functions such as page navigation and form security. Preference cookies help remember choices you make on the site. Analytics cookies may be used to understand how visitors use the website and to improve performance. Cookies may be session-based or persistent depending on their purpose.

We use a limited set of cookie categories suited to a reservation-based service.
04

Cookie Controls

We use cookies and similar technologies for essential site functions, basic analytics, and preference storage. You can usually block or delete cookies through your browser settings, although some features may not function properly if essential cookies are disabled. Where a cookie preference tool is available, it should be used to manage non-essential cookies.

Cookie settings can be adjusted through browser controls and, where offered, site preferences.
GDPR

GDPR Overview

Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. The specific basis depends on the context, including booking management, communications, website operation, and any optional preferences you provide.

If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.

EU compliance references
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Commission Nationale de l'Informatique et des Libertés (CNIL)
This section is intended for users whose data is protected by the GDPR.
GDPR-aware

Your GDPR Rights

Where applicable, you may request access, rectification, erasure, restriction of processing, data portability, or objection to processing. If processing is based on consent, you may withdraw it at any time for future processing. You also have the right to lodge a complaint with the competent supervisory authority.

GDPR rights are available subject to the conditions and exceptions set by law.
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, manage booking requests, confirm dates and group details, collect and record dietary information where provided, arrange route and tasting confirmations, process payments, communicate meeting-point and tour information, provide customer support, improve website performance, maintain security, and meet legal, accounting, and recordkeeping obligations.

We limit processing to purposes connected with the website and tour operations.
02 · Sharing

Sharing With Service Providers

We may share personal data with service providers that support website hosting, communications, payment processing, analytics, and administrative operations. These recipients act under instructions or contractual obligations appropriate to their role and may process data only to the extent needed to provide their services.

Operational partners receive only the data needed for their role.
03 · Legal basis

Legal Disclosures

We may disclose personal data when necessary to comply with law, respond to lawful requests, protect our rights, defend against claims, or support investigations involving fraud, security, or misuse of the website.

Disclosure may be required to meet legal, regulatory, or procedural obligations.